Support
Contact Cure in China support for account access, guide delivery, quote requests, privacy requests, and App Store review verification.
Customer support
Email [email protected] for account access, guide delivery, quote requests, privacy requests, and App Store review verification. Expected response window: within 2 business days.
Before contacting us
Include the email address used for your Cure in China account and the case ID if your question concerns a planning preview, quote, purchase, or guide.
Emergency boundary
Do not send urgent health information. Cure in China does not provide emergency response or medical advice.
Service boundaries
- Cure in China is not a hospital, clinician, insurer, visa advisor, emergency service, or regulated medical device.
- Public profiles are for non-emergency planning only and must be confirmed through the official provider before travel.
- Planning guides do not provide diagnosis, prescriptions, treatment decisions, appointment guarantees, insurance guarantees, or visa guarantees.